Customer Service Plan
As costs increase and competition gets tougher, the
homebuyer will continue to demand more service and
attention. BCSA is your solution to the toughest part of the
building business ... Service after the sale.
BCSA is not another insurance program or software system.
BCSA goes beyond insurance programs, beyond structural
warranties and a 24-Hour emergency phone number. Ours is
a comprehensive system designed to help you focus on the
most profitable aspects of your business: the marketing and
construction of more new homes. Meanwhile, we’ll take
care of the most demanding but least profitable part of your
business: the service of current homeowners. BCSA is a totally
integrated system of Warranty Callback services performed
by a trained staff of office personnel and field technicians.
BCSA’s customer service reaffirms your commitment to your
homeowners while controlling your costs.
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